Plain-language termsLast updated: October 18, 2025
Terms of Service
These terms outline how you can use Replyo. They keep things clear for your team and ours.
Acceptable Use
- No illegal, abusive, or spam activity.
- No security testing or scraping without written permission.
- Use integrations (WhatsApp, email, CRM, n8n) only as their terms allow.
Accounts & Access
- Keep account details accurate and credentials secure.
- You’re responsible for all activity under your account.
- Let us know promptly if you suspect unauthorized access.
Data & Privacy
- You own your data; we process it per our Privacy Policy.
- Only send data you have rights or consent to share.
- Don’t send sensitive data unless we’ve agreed in writing.
Integrations & Third Parties
- Third-party tools have their own terms; you must follow them.
- Availability of an integration may change.
Fees
- Pricing, billing cycles, and taxes follow your order or plan.
- Fees are non-refundable unless stated otherwise in writing.
Service Changes & Availability
- Service is provided “as is” and “as available.”
- We may update, suspend, or discontinue features.
- No uptime guarantee unless covered by a separate SLA.
Disclaimers & Limits
- No indirect or consequential damages.
- Liability is capped to fees paid in the last 12 months.
- Service is provided without warranties except where required by law.
Suspension & Termination
- We may suspend or terminate for breach or risk to the service.
- You may stop using the service at any time.
- After termination, access may end; request exports promptly.
Governing Law
These terms are governed by applicable Serbian law, with courts in Belgrade as venue, unless a different jurisdiction is stated in your order.
Changes to These Terms
We may update these terms. We’ll post the new date above, and continued use means you accept the changes.
Contact
Questions about these terms? Reach out.
Email:
Address: Belgrade, Serbia